Serving Wilmington, Newark, Bear, Middletown, Hockessin, Pike Creek, Claymont, New Castle & all of New Castle County — Get Started Today

New Castle County, Delaware

Supervised Visitation
Delaware Family Court
Can Rely On.

Delaware runs a dedicated statewide Family Court — and TruVisit Wilmington delivers the professional supervision and objective documentation those cases call for. We serve families across Wilmington, Newark, Bear, Middletown, Hockessin, Pike Creek, Claymont, and New Castle at one flat, published rate.

***** 4.9 rating
Court-accepted reports
48–72 hr case activation
Available 7 days a week
Contact TruVisit Wilmington

Ready to get started?

Call our national line or submit a case inquiry online. We respond within 24 hours and activate most cases within 48–72 hours of intake.

TV
(972) 362-9203
TruVisit National Line — 7 Days a Week
Submit Case Inquiry Online
WilmingtonNewarkBearMiddletownHockessinPike CreekClaymont+ More
$65Per Hour
$150One-Time Intake
48–72Hour Activation
7Days a Week
Our Services

Professional Supervised Visitation
Across New Castle County

Every service TruVisit Wilmington provides is delivered by a certified supervisor trained in child safety, legal compliance, and objective documentation — the same standard across every TruVisit city nationwide.

Core Service

Supervised Visitation

A TruVisit-certified supervisor is physically present throughout the entire visit between a child and a non-custodial parent — ensuring child safety and documenting all observations in real time for court use.

Available at community locations throughout New Castle County
Real-time contemporaneous session notes
Court-formatted written report delivered within 48–72 hours
Seven-day scheduling availability
High-Conflict Families

Monitored Exchange

A certified supervisor facilitates the transfer of a child between parents at a neutral location — eliminating direct contact between parties in high-conflict situations and ensuring every transition is safe and documented.

Neutral third-party oversight of every transfer
Eliminates direct parent-to-parent conflict at exchanges
Written exchange documentation provided after each session
Flexible community-based locations across the Wilmington area
Where Court Orders Permit

Virtual Supervision

When in-person visits are not required or practical, TruVisit Wilmington can facilitate and monitor video visits between a child and a parent — with the same documentation standards as in-person services.

Secure monitored video platform
Full session notes and written report
Available for out-of-state parents
Lower-cost alternative per court order
Legal Documentation

Court Reports & Documentation

Every TruVisit session results in a professionally written, objective session report — formatted for submission to the Delaware Family Court, your attorney, or the guardian ad litem on your case. New Castle County matters are heard at the Leonard L. Williams Justice Center in downtown Wilmington, and our documentation is written with that court's expectations in mind.

Objective, non-editorial professional language throughout
Timestamped behavioral observations for the full session
Formatted to Delaware Family Court documentation standards
Subpoena and testimony support available
Transparent Pricing

Clear, Affordable Rates.
No Surprises.

TruVisit Wilmington was built on the belief that professional supervised visitation shouldn't be financially out of reach. One flat hourly rate covers the whole county — from Claymont down to Middletown.

Intake Fee

One-time case setup fee. Covers your intake call, case file creation, court order review, and supervisor assignment. Paid once at the start of your case.

$150 one-time

Session Report

Written court-ready session report delivered within 48–72 hours of your visit. Formatted for attorney use, GAL review, or direct court submission.

$10 per report
First 2 reports per month included free

Therapeutic Supervision

Therapeutically focused supervised sessions for cases where the court orders a clinically supported setting — structured to help rebuild the parent-child relationship while maintaining full objective documentation.

$90 per hour

Expedited Intake

Need to start right away? Expedited intake moves your case to the front of the queue for the fastest possible activation. Replaces the standard $150 intake fee.

$300 one-time
How We Compare
Typical Wilmington Providers
TruVisit Wilmington
Hourly rate: $75–$125/hr
$65/hr flat — always
Case management fees: $40–$150/mo
None — ever
Mileage / travel fees: Often added
Not charged
Report fees: $25–$45 each
$25 · first 2/mo free
Cancellation / admin fees: Common
Not charged
Competitor pricing based on publicly listed rates from supervised visitation providers serving the Wilmington area. TruVisit charges one intake fee and one hourly rate — that's it.

Pricing Questions

What does the $150 intake fee cover?
The intake fee is a one-time charge paid at the start of your case. It covers your initial intake call, case file setup, review of your court order, and assignment of a TruVisit-certified supervisor. You pay this once — it does not recur.
How does the report pricing work?
Your first two session reports per calendar month are included at no charge. After that, additional reports are $25 each. Most clients need one report per session, so for families with two visits per month, reports are fully covered.
Is there a minimum session length?
Sessions have a 2-hour minimum at $65 per hour, so the minimum session cost is $130. Additional time beyond the first two hours is billed in one-hour increments. Most court-ordered visits range from two to three hours depending on the order. We will always confirm the session length in advance with both parties.
Who pays — custodial or non-custodial parent?
Payment responsibility is typically outlined in your court order. Many orders specify that the non-custodial parent is responsible for supervision costs. We work with whatever arrangement your order dictates and can discuss payment logistics during your intake call.
Do you offer payment plans?
We understand that family court proceedings are expensive. Please discuss your situation with our intake coordinator — we will do our best to work with you on a schedule that keeps your case moving forward.
The Process

Simple to Start.
Professional From Day One.

Getting started with TruVisit Wilmington takes minutes. Here's exactly what happens from your first call to your first session.

01

Call or Submit an Inquiry

Complete our online intake form. We respond within 24 hours. Have your court order available if possible — it speeds up the process significantly.

02

Intake Call & Case Setup

A TruVisit coordinator walks you through the intake process, reviews the court order requirements, and collects the $150 intake fee. Your case file is created and a certified supervisor is assigned to your case.

03

Schedule Your First Session

We coordinate with both parties and schedule visits at a mutually agreed-upon New Castle County location. All parties receive written confirmation in advance with session guidelines and location details.

04

Supervision & Report Delivery

Your supervisor attends the full session and documents all observations in real time. A court-ready written report is delivered to your attorney and/or the court within 48–72 hours of the visit.

The TruVisit Difference

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TruVisit-certified supervisors — trained, background-checked, professional
+
Court-accepted reports written to Delaware Family Court standards
+
Completely neutral — no conflicts of interest, ever
+
$65/hr flat rate — significantly below the regional average
+
Cases activated in 48–72 hours of intake completion
+
Available 7 days a week throughout New Castle County
+
Direct attorney communication included at no extra charge
+
Part of a 29-city national network with proven protocols

Questions? Call our national line

(972) 362-9203
Start Online
Service Area

All of New Castle County.
Wherever You Are.

TruVisit Wilmington serves families and attorneys across the entire county — the city, the suburbs along the Kirkwood Highway corridor, and the fast-growing communities below the canal.

Wilmington
Newark
Bear
Middletown
Hockessin
Pike Creek
Claymont
New Castle

Delaware Family Court — New Castle County

Delaware maintains a dedicated statewide Family Court, and New Castle County custody and visitation cases are heard at the Leonard L. Williams Justice Center in downtown Wilmington. TruVisit works directly with families, Delaware family law attorneys, and guardians ad litem on cases before that court.

Start Your Case

Don't see your city?

Submit an inquiry online to confirm service availability in your area. We serve communities throughout New Castle County and are expanding Delaware coverage regularly.

Why Families & Attorneys Choose Us

Professional. Neutral. Affordable.

In Delaware's compact but busy family court system, TruVisit Wilmington brings national-standard supervision protocols to New Castle County families.

CH

Children Come First

Every TruVisit protocol exists to protect the child. Our supervisors are trained to create calm, safe environments — regardless of the dynamics between the adults involved.

NT

Completely Neutral

We don't take sides. TruVisit supervisors serve the court order — not either party. No conflicts of interest, no prior relationships with either parent, ever.

DR

Court-Ready Documentation

Our reports are written in objective, non-editorial language and formatted to meet the standards the Delaware Family Court and Delaware family law attorneys expect.

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Affordable Rates

At $65 per hour with no hidden fees, TruVisit Wilmington is among the most competitively priced professional supervised visitation services in the region.

FX

Flexible Scheduling

We're available seven days a week, including evenings and weekends, to accommodate any court-ordered visitation schedule across New Castle County.

NW

National Network

TruVisit Wilmington is part of a 29-city national network. The same protocols, the same documentation standards, and the same certification — proven across Phoenix, Tampa, Atlanta, and more.

What Families Are Saying

Trusted Across New Castle County

Real feedback from the parents and attorneys TruVisit Wilmington serves.

*****
"Our supervisor put my daughter at ease from the first visit. The reports went straight to my attorney and there was never a question about what happened during a session."
TB
Tanya B.Bear, DE
*****
"Family Court practice moves quickly and I need supervision providers who keep up. TruVisit turns reports around fast and their documentation is clean enough to submit without edits."
RC
Robert C., Esq.Wilmington, DE — Attorney
*****
"Living below the canal, I expected to drive to Wilmington for everything. TruVisit met us in Middletown, handled the exchanges calmly, and made a hard season easier."
AM
Alicia M.Middletown, DE
FAQ

Common Questions About Supervised Visitation in Wilmington

Can't find your answer? Reach out through our online intake form — we're happy to walk you through the process.

Get Started
What is supervised visitation and do I need it?
Supervised visitation is a court-ordered arrangement where a neutral professional is present during a visit between a child and a parent. Delaware's dedicated Family Court orders it when there are safety concerns, a history of conflict, or a parent-child relationship being rebuilt under monitored conditions. If your Family Court order specifies supervised visitation, you'll need a qualified provider like TruVisit.
How do I get started with TruVisit Wilmington?
Start with our online intake form and have your Family Court order available. We review the requirements, collect the $150 intake fee, assign a certified supervisor, and typically activate the case within 48 to 72 hours. Expedited intake is available for $300 when time is short.
Where do visits take place in New Castle County?
At neutral community locations agreed to by both parties and approved by TruVisit — parks, indoor play spaces, libraries, and family-friendly restaurants across Wilmington, Newark, Bear, Middletown, Hockessin, Pike Creek, Claymont, and New Castle.
Are your reports accepted by the Delaware Family Court?
Yes. TruVisit session reports are objective, timestamped, and formatted to the documentation standards of the Delaware Family Court, whose New Castle County cases are heard at the Leonard L. Williams Justice Center in downtown Wilmington.
What if my court order requires specific documentation?
Share the order's exact requirements during intake and we'll conform our reports to them. Attorney or GAL formatting preferences can be accommodated as well.
Can my attorney contact TruVisit directly?
Absolutely — Delaware counsel and GALs can contact us online to discuss a client's case, request reports, or coordinate documentation, at no extra charge.
What happens if a session needs to be rescheduled?
Contact your coordinator as soon as possible and we'll work with both parties and the supervisor to find another time. We ask for at least 24 hours notice when possible.

Ready to Begin?
We're Ready for You.

Most cases are activated within 48 to 72 hours of completing intake. Submit an inquiry online — a coordinator will follow up within 24 hours.

(972) 362-9203
Start Your Case

Get in Touch with
TruVisit Wilmington

Start your case in our secure online portal — available 24/7, with coordinator support seven days a week.

Online Intake

Start your case online — available 7 days a week for new case inquiries and existing case questions.

Call Us

(972) 362-9203 — the TruVisit national line, answered seven days a week for new case inquiries and existing case questions.

Service Area

Wilmington, Newark, Bear, Middletown, Hockessin, Pike Creek, Claymont, New Castle, and all of New Castle County, Delaware.

Case Activation

Most cases are activated within 48–72 hours of completing the intake process. Have your court order available when you call or submit your inquiry.

For Attorneys & GALs

Contact us online to discuss a client referral, request reports, or coordinate documentation. Attorney communication is included in all cases at no extra charge.

Start Your Case Online

Create your account, pay the intake fee, upload your court order, and book your first visit — all in our secure client portal.

Start Your Case

Most families finish setup in about 10 minutes — no phone calls required.

TruVisit Wilmington is part of a 29-city national network