Distance, safety concerns, or scheduling realities should not end a parent-child relationship. TruVisit's monitored virtual visits keep families connected through court-compliant, professionally documented video sessions.
Virtual visitation — sometimes called remote or electronic visitation — is parenting time conducted over live video, with a trained TruVisit supervisor present on the call. The supervisor joins as a neutral third participant, observes the entire session, gently redirects if visit guidelines are not followed, and documents the visit in a written report formatted for family court, exactly as they would for an in-person session.
Courts across the country have come to treat monitored virtual visitation as a legitimate, useful form of parenting time — not a replacement for in-person relationships in most cases, but a powerful supplement, a bridge, or in some circumstances the only practical option. Done well, a video visit lets a parent read a bedtime story, help with homework, watch a child show off a drawing, and remain a steady presence in that child's week.
When parents live in different cities, states, or countries, weekly in-person supervised visits are often impossible. Virtual sessions let a relocated or long-distance parent maintain frequent, consistent contact between in-person visits — and frequency matters more than length for young children's sense of connection.
In some cases a court wants contact to continue but is not yet ready to authorize in-person visits — early in a reunification plan, while an investigation is pending, or during the first phase of a step-up parenting plan. Virtual visitation provides meaningful, fully supervised contact with an additional layer of physical separation. Many TruVisit families begin with virtual sessions and transition to in-person supervised visitation as their case progresses.
Work schedules, military deployment, travel, illness, or a child's packed calendar can make regular in-person sessions difficult to sustain. Virtual visits keep court-ordered contact on schedule when life intervenes, so a missed in-person session does not become a missed week of connection. They also provide continuity — the same supervisor can monitor a family's virtual and in-person sessions, keeping documentation consistent.
Virtual sessions are observed and documented in writing rather than recorded by default — protecting the family's privacy while still giving the court an objective record. If your order requires recording, raise it during intake and we will address it.
A video call with a four-year-old is a different skill than one with a teenager. TruVisit supervisors help parents structure sessions that hold a child's attention and feel like real time together:
Parents preparing for a first session — virtual or in-person — may find our guide on preparing your child for supervised visitation helpful, along with our broader what to expect walkthrough.
Virtual visitation is supervised by the same credentialed, background-checked professionals who conduct our in-person sessions, under the same written protocols used across all 28 TruVisit markets. TruVisit is credentialed by the Supervised Visitation Institute, and our virtual sessions meet the same documentation standard courts rely on from our in-person work. Because sessions are remote, virtual visitation is available to families in any of our markets — and is often the fastest service to begin, with no travel logistics to arrange.
For attorneys, that parity matters: a client's virtual visit history reads in the court file with the same structure and reliability as an in-person record, so a period of virtual contact can serve as documented progress toward expanded parenting time rather than a gap in the story.
Yes, when the court order allows or directs it. Many modern parenting orders explicitly authorize virtual visitation, and courts routinely order it in long-distance cases or as an early step in reunification. TruVisit documents virtual sessions to the same standard as in-person visits.
A smartphone, tablet, or computer with a camera, plus a reliable internet connection. TruVisit coordinates the video platform and sends connection details in advance, and our team confirms both households can connect before the first session.
TruVisit's standard practice is professional observation and written documentation rather than video recording, which aligns with most court orders and protects the family's privacy. If your order specifically requires recording, discuss it with your case coordinator during intake.
The supervisor joins the video session as a third participant, observes throughout, and can mute, redirect, or end the session if guidelines are not followed — just as an in-person supervisor would. The session is documented in a written report afterward.
Session length follows your court order. Virtual visits are often shorter and more frequent than in-person visits — several shorter video calls per week frequently serve young children better than one long one. We help families structure a schedule that fits the order and the child's age.
Browse the complete parent FAQ, or compare services: supervised visitation and monitored exchange.
In-person, professionally supervised parenting time with court-ready session reports.
Neutral custody handoffs for families who need conflict-free transfers, not full supervision.
Guides and articles on court orders, preparing children, documentation, and choosing a provider.