West Virginia handles these cases through dedicated Family Courts, and TruVisit Charleston is built to serve them — with certified supervisors, monitored exchanges, and objective reporting across Charleston, South Charleston, St. Albans, Dunbar, Nitro, Cross Lanes, Hurricane, and Teays Valley, all at one flat published rate.
Call our national line or submit a case inquiry online. We respond within 24 hours and activate most cases within 48–72 hours of intake.
Every service TruVisit Charleston provides is delivered by a certified supervisor trained in child safety, legal compliance, and objective documentation — the same standard across every TruVisit city nationwide.
A TruVisit-certified supervisor is physically present throughout the entire visit between a child and a non-custodial parent — ensuring child safety and documenting all observations in real time for court use.
A certified supervisor facilitates the transfer of a child between parents at a neutral location — eliminating direct contact between parties in high-conflict situations and ensuring every transition is safe and documented.
When in-person visits are not required or practical, TruVisit Charleston can facilitate and monitor video visits between a child and a parent — with the same documentation standards as in-person services.
Every TruVisit session results in a professionally written, objective session report — formatted for submission to West Virginia's dedicated Family Courts, your attorney, or the guardian ad litem on your case. Kanawha County Family Court sits at the judicial annex in downtown Charleston, and Putnam County families are served in Winfield.
TruVisit Charleston was built on the belief that professional supervised visitation shouldn't be financially out of reach for West Virginia families. One flat rate covers the whole valley — Charleston to Teays Valley.
One-time case setup fee. Covers your intake call, case file creation, court order review, and supervisor assignment. Paid once at the start of your case.
Flat hourly rate for in-person supervised visits or monitored exchanges. Our certified supervisor is present for the full duration and documents everything in real time.
Written court-ready session report delivered within 48–72 hours of your visit. Formatted for attorney use, GAL review, or direct court submission.
Therapeutically focused supervised sessions for cases where the court orders a clinically supported setting — structured to help rebuild the parent-child relationship while maintaining full objective documentation.
Need to start right away? Expedited intake moves your case to the front of the queue for the fastest possible activation. Replaces the standard $150 intake fee.
Getting started with TruVisit Charleston takes minutes. Here's exactly what happens from your first call to your first session.
Complete our online intake form. We respond within 24 hours. Have your court order available if possible — it speeds up the process significantly.
A TruVisit coordinator walks you through the intake process, reviews the court order requirements, and collects the $150 intake fee. Your case file is created and a certified supervisor is assigned to your case.
We coordinate with both parties and schedule visits at a mutually agreed-upon Kanawha Valley location. All parties receive written confirmation in advance with session guidelines and location details.
Your supervisor attends the full session and documents all observations in real time. A court-ready written report is delivered to your attorney and/or the court within 48–72 hours of the visit.
Questions? Call our national line
(972) 362-9203TruVisit Charleston serves families and attorneys along the valley — the capital city, the industrial towns down the river, and the growing Putnam County communities of Hurricane and Teays Valley.
West Virginia uses dedicated Family Courts for custody and visitation matters. Kanawha County Family Court sits at the judicial annex in downtown Charleston, and Putnam County families are served in Winfield. TruVisit works directly with parents, West Virginia family law attorneys, and guardians ad litem on cases before both courts.
Start Your CaseSubmit an inquiry online to confirm service availability in your area. We serve communities throughout Kanawha and Putnam Counties and are expanding West Virginia coverage regularly.
Kanawha Valley families deserve the same professional supervision standard found in much larger metros — TruVisit Charleston delivers it.
Every TruVisit protocol exists to protect the child. Our supervisors are trained to create calm, safe environments — regardless of the dynamics between the adults involved.
We don't take sides. TruVisit supervisors serve the court order — not either party. No conflicts of interest, no prior relationships with either parent, ever.
Our reports are written in objective, non-editorial language and formatted to meet the standards West Virginia's Family Courts and West Virginia family law attorneys expect.
At $65 per hour with no hidden fees, TruVisit Charleston is among the most competitively priced professional supervised visitation services in the state.
We're available seven days a week, including evenings and weekends, to accommodate any court-ordered visitation schedule across Kanawha and Putnam Counties.
TruVisit Charleston is part of a 29-city national network. The same protocols, the same documentation standards, and the same certification — proven across Phoenix, Tampa, Atlanta, and more.
Real feedback from the parents and attorneys TruVisit Charleston serves.
"I didn't know professional supervision even existed around here until my attorney mentioned TruVisit. The visits were calm, my daughter warmed up fast, and the reports said exactly what happened — nothing more, nothing less."
"Family Court judges in Kanawha County want documentation they can trust. TruVisit's reports are neutral and thorough, and having a real provider in the valley instead of an ad-hoc arrangement has been a genuine help to my practice."
"Being in Putnam County, I figured we'd have to drive into Charleston for every visit. TruVisit met us near Teays Valley instead. Professional, on time, and easy to work with."
Start your case in our secure online portal — available 24/7, with coordinator support seven days a week.
Start your case online — available 7 days a week for new case inquiries and existing case questions.
(972) 362-9203 — the TruVisit national line, answered seven days a week for new case inquiries and existing case questions.
Charleston, South Charleston, St. Albans, Dunbar, Nitro, Cross Lanes, Hurricane, Teays Valley, and communities across Kanawha and Putnam Counties, West Virginia.
Most cases are activated within 48–72 hours of completing the intake process. Have your court order available when you call or submit your inquiry.
Contact us online to discuss a client referral, request reports, or coordinate documentation. Attorney communication is included in all cases at no extra charge.
Create your account, pay the intake fee, upload your court order, and book your first visit — all in our secure client portal.
Start Your CaseMost families finish setup in about 10 minutes — no phone calls required.