TruVisit is a national supervised visitation and monitored exchange provider serving families, courts, and attorneys in 28 markets across the United States — with one standard of care everywhere we operate.
TruVisit began with a simple observation: families in the hardest moments of a custody case were being served unevenly. In one county, a family might find a careful, professional supervision program; one county over, the only option might be an untrained acquaintance with a notebook, a months-long waitlist, or nothing at all. Courts needed documentation they could trust. Parents needed a process that treated them with dignity. Children needed adults who knew what they were doing. Too often, all three went without.
We built TruVisit to close that gap — a professional supervised visitation organization with consistent training, consistent protocols, and consistent documentation, available wherever families need it. Today TruVisit serves 28 markets across the United States, from Texas and California to the Gulf Coast, the Midwest, and the Northeast, and has supported more than a thousand families through supervised visitation, monitored exchanges, and virtual visits.
We operate as a service-area provider: rather than requiring families to travel to a single facility, our supervisors meet families at safe, comfortable community locations — parks, libraries, family-friendly venues — or online. It keeps visits feeling like real life instead of an institution, and it lets us serve entire metro regions rather than a single neighborhood.
Every decision at TruVisit is measured against one question: is this child safe and comfortable? From supervisor selection to visit protocols to the words we choose in a report, the child's wellbeing is the fixed point everything else is arranged around.
Close behind it is a second conviction: supervised visitation should preserve relationships, not strain them. A supervised visit done well is not an interrogation or a punishment — it is a structured, calm space where a parent and child can simply be together while concerns are resolved. We hold neutrality as a discipline: our supervisors never advocate for either parent, never speculate in reports, and never have a stake in any case's outcome. That neutrality is what makes our documentation valuable to courts and fair to parents.
TruVisit is accredited by the Supervised Visitation Institute (SVI), an independent standards organization for the supervised visitation profession. SVI accreditation is the credential we encourage every family and attorney to look for when evaluating any provider — including us.
Supervised visitation is a largely unregulated profession in much of the United States. In many jurisdictions, anyone can call themselves a visitation supervisor. The Supervised Visitation Institute exists to change that, by publishing professional standards and accrediting providers who meet them.
SVI accreditation is not a one-time stamp. It requires a provider to demonstrate compliance with published standards across seven domains of professional practice, including:
For TruVisit, accreditation does two things. It holds us to an external standard — our practices are measured against criteria we do not control, by an organization whose only interest is the integrity of the profession. And it gives courts, attorneys, and parents a shorthand for trust: when a judge sees an SVI-accredited provider, they know the supervision behind the report met a professional bar. Our guide on choosing a supervised visitation provider explains what else to look for.
Consistency is the quiet superpower of a national provider. A TruVisit visit in Austin follows the same written protocols, the same documentation format, and the same safety procedures as one in San Diego, New Orleans, or Boston. For families, that means predictability — even if your case moves across state lines. For attorneys and courts, it means a report from any TruVisit market reads the same and can be trusted the same.
Across all 28 markets, every TruVisit supervisor is background-checked, trained to our national standard, and supported by case coordinators who handle scheduling, logistics, and communication so parents never have to coordinate with each other directly.
Learn more about our services — supervised visitation, monitored exchange, and virtual visitation — or browse our family resource library. To find your city, visit our homepage or call (972) 362-9203.